OUR EXPERIENCE WITH CITRINE HAS BEEN FANTASTIC
From the first contact through viewings, offer guidance, the purchase process and aftercare we have received nothing but excellent and professional service from Alison and Nick throughout. Alison listened exactly to our requirements and offered viewings on properties which matched our requests and budget. Then, when we changed the goalposts completely, Alison and Nick came up with a new portfolio which was perfect. Nothing was too much trouble form them and they were accessible and responsive to emails and phone calls at all times. At no point did we feel rushed or pressured. We weren't 'sold to' and all our questions were answered honestly and professionally. We are also grateful for the additional services from trusted business partners, especially that which has been provided by Silvia Galve and her colleagues at SGM Legal. Going through a house purchase in a foreign country in an unfamiliar language is a daunting prospect which was facilitated with ease. We were told where to go and when, including my visits to the local bank to set up an account and assistance with the NIE numbers. All documents were clearly translated and our questions were carefully answered without any confusing legal jargon. Silvia continues to provide support after the purchase and is handling related matters for us- renters licence, transfer of utilities, will writing. I have no hesitation in recommending Citrine real estate to anyone seeking a property in Spain.
Janet